Cancel scheduled activities in a learning journey

How to Cancel a Scheduled Activity in a Learning Journey

If you need to cancel a scheduled activity in your learning journey, follow these simple steps:

Step 1: Locate the Scheduled Activity

1. Navigate to the Learning Journey where your scheduled activity is listed.
2. Look for the activity you want to cancel. Scheduled activities will have a calendar icon and a scheduled date/time.

Step 2: Open the Action Menu

1. On the right side of the scheduled activity, click the down caret (▼) button to open the action menu.

Step 3: Cancel the Scheduling

1. In the dropdown menu, click Clear scheduling (highlighted in red).
2. Confirm your choice if prompted.

What Happens Next?

• The scheduled activity will no longer be sent at the specified time.
• If necessary, you can reschedule it by selecting "Scheduling" after re-setting the schedule.

Visual Guide

To help you locate the correct buttons, refer to the annotated screenshot below, where key areas are highlighted with red boxes and arrows.